Contact Us

Customer Service Center:

Hours of Operation

Monday through Friday 8:00 AM to 5:30 PM
Saturday and Sunday Closed

Office Closures

Good Friday March 29
Memorial Day May 27
Independence Day July 4
Labor Day September 2
Thanksgiving November 28, 29
Christmas December 25

Please note that if you experience problems with your phone or broadband internet service such as outages, the Tech Support staff (extension 880) is always available.

Main Numbers:

(985) 655-2000 Houma
(985) 655-2001 Fax

(504) 962-2000 New Orleans
(504) 962-2001 Fax

1-866-793-3196 Toll Free

Billing Questions:

(985) 655-2000 Ext. 711


(985) 655-SALES (7253)

Tech Support/Phone Service:

(985) 655-2000 Ext. 880

Remittance Address for payments:

727 High St.
Houma, LA  70360

If you need to contact a particular department or a particular employee at AccessCom, please do not hesitate to call us and talk to an operator. We will make every effort to connect you to the person you are looking for.

You can also reach us by filling out our service outage form.